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MLM Software: Frequently Asked Questions

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15 answers 5 topics 24/7 support
01

Platform & Support

What makes ByteStraits the No. 1 MLM software in Malaysia?

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Our systems are built locally in Malaysia, tailored specifically for the Direct Sales Act 1993, and feature bank-grade e-wallets with FPX integration.

How long does it take to launch a new platform?

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A standard custom implementation typically takes 14 to 21 business days from logic sign-off to live deployment. Fully custom platforms with complex plans and apps can take 1 to 3 months.

Do you offer 24/7 technical support?

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Yes — all enterprise clients have access to a dedicated WhatsApp bridge and local technical support available around the clock.

02

Mobile App

Is the mobile app native or a web-wrap?

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We provide high-performance native apps for both iOS and Android to ensure the best user experience for your distributors.

Can distributors register new members via the app?

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Yes — the app includes a full member enrollment flow with e-KYC support and instant placement verification.

Are push notifications supported?

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Yes — members receive instant alerts for new payouts, rank achievements, and team growth events.

03

Compensation Logic

Can you handle custom "Hybrid" compensation plans?

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Absolutely. We specialize in complex logic that combines Binary matching with Unilevel leadership bonuses and dynamic compression — see all six supported plan architectures.

Does your system support "Spillover" logic?

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Yes — our Binary and Matrix engines include automated and manual spillover settings to help balance network growth.

What is "Dynamic Compression" in your software?

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It is a mathematical feature that bypasses inactive members to ensure bonuses always flow to active leaders based on your rules.

04

Payments & Integration

Is the E-wallet system secure?

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We use double-entry ledger accounting and AES-256 encryption. Every transaction is tracked with a permanent audit trail.

Can I integrate my existing e-commerce store?

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Yes — we provide APIs for Shopify, WooCommerce, and custom platforms to sync PV/BV directly from purchases into your core modules.

Does your dashboard provide real-time data?

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Yes — all genealogy, commission, and sales data are updated in milliseconds without the need for manual batching.

05

Compliance

Do you help with the AJL License application?

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Yes — we provide the technical dossier and system audit reports required by KPDN (Ministry of Domestic Trade) for approval, plus full end-to-end AJL application support.

Is the software PDPA compliant?

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100%. We host data on Tier-4 local servers and implement strict access controls to protect member privacy.

Can the system generate the mandatory annual KPDN reports?

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Our backend includes a Reporting Module specifically designed to export data in the format required for AJL renewals.

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